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New installation (fr)

Hi there,


Just received my charging station yesterday. Built and connected it today but unfortunately, nothing happen on the screen when I first powered it up

IMG1970.jpg
(2.28 MB)

Hi,

Job done on my side : 

image


But unfortunately, no changes...

Always 0W (see attached)

Hello,

Any news for me please ?

Regards,

Hello,

If it helps, today the system apparently got stuck (see attached). This picture was taken at 14:13 and it shows 12:50 PM + elapsed time not processing (stuck at 47:21). The car is still charging... What can I do, please?

HEIC
(1.39 MB)

@Jeremy We have shipped a warranty  replacement controller and current measurement coil.


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Ok thanks, I'll keep you informed.

Hello,

I put the replacement parts and guess what... It works !

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