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Hi there,

Just received my charging station yesterday. Built and connected it today but unfortunately, nothing happen on the screen when I first powered it up

Hello,

Sorry but... What can I do now please ?

Thanks

Hi, 

I have ordered a second car charger (my first works perfectly since 2y now !).

I have tried to mount and test it quickly because the construction of my garage is not finished ; just before the summer.

I have exactly the same issue : the screen still blank.

I have open an issue and the support has send me a new board (controller+screen).

I have replaced today, but, even if I have replaced both, the screen is on with elements but charge does not start... the car is well detected but charger energy still rest at 0 kWh...

i've tried to see if I have bad mount the wire or something like this but everythings seems to be OK.

Small clamp is on the neutral

Big clamp is on neutral+phase

Other problem is "i can't update the firmware v5.1 to v5.1.2. The percent range still block at 99% and don't update the card...

I have the car charger since 6 months now and i can't use it ...

For the first one, i have no trouble.

Hi there, any other information for me please ?

Ouch what can I do ?

Images of final assembly of these kits are great, especially if they show correct placement of the conductors and especially CTs, since that can be an issue.  

So... Ghosts ?

Hi,

I got 20,5 Ohms on the 2 wires coil (22 Ohms on the controller's pins)

So controller's bad ?

Ok, I'll do coils test on wednesday and come back to you.

Thanks again

Any other suggestions please ? Can I replace coils ? Thanks

Hi, 

Sorry for the delay, I was not at home these last days...

I try something like in attached pictures but unfortunately, "delivered" stay to 0 Wh

Ok so I have to switch the 2 coils that's it ? 2 wires lower and 4 wires on top of it ?