Is OPENEVSE still alive? : Support

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Doug Hoang

started a topic over 3 years ago

Hey all!

I ordered their charger 21 days ago. Sent multiple emails, called, and opened a ticket (and messaged them multiple times in that ticket).

This is pretty unacceptable. Anyone know if they are still around or should I do a chargeback?

Does anyone have an Open EVSE for sale in the USA?

Thanks so much.
Doug

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Antony Day

said over 3 years ago

Can we just have a sign that someone is there? If support is difficult and you are busy, let us know, it's not knowing and the lack of comms that is the problem.

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Antony Day

said over 3 years ago

I've had the same problem, very very worrying,I suspect a problem controller but don't know what to do about it. And I'm now wary of ordering another, especially since they haven't answered the numerous support tickets or emails

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Andy Barr

said over 3 years ago

Hi Doug,

I was wondering the same question. I submitted a support ticket 11 days ago that no one answered. If you call them it says their voicemail is full. I also sent an email which creates a support ticket. Very strange...

Thanks,

Andy

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