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Wifi card without firmware

Hello. 


I bought an openevse card and a wifi card to have a second box (first openevse has 2 years now) to recharge my cars but the wifi card didn't start. No led are blinking and no wifi ssid appear like the first one.


Did they forget to push the firmware in it? It's a specific cable and i have no this type of cable. The wifi card aren't the same so i couldn't do a cross test between them.


I have open 2 tickets (one i open and a second one when i sent an email because nobody work on my first ticket) but nothing more. The support didn't answer and it's no realy pleasant. 


Thanks


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