Maybe i don't understand how the forum works, but i've tried to open support ticket 10 days ago and i have no reply ?
I've ordered in March 2024 an Advanced Series - Kit × 1, with TFT screen.
I've start to mount the charging station - only now, because i have just finished the garage where it will be located. I have another one bought in 2023 to charge every night.
I've mount all the components using the guide, but when box starts :
- the relay test is okay,
- the LED is blinking on yellow,
- but the screen keeps just light on with no text.
After this first start, one board seems to have a missing component. I've double checked all the parcels and bags, no component.
Any idea ?
1 Comment
B
Benjamin.nicolle
said
3 months ago
Update. Thanks to the support, i'm waiting for new boards. Great support from OpenEVSE team.
Benjamin.nicolle
Hi,
Maybe i don't understand how the forum works, but i've tried to open support ticket 10 days ago and i have no reply ?
I've ordered in March 2024 an Advanced Series - Kit × 1, with TFT screen.
I've start to mount the charging station - only now, because i have just finished the garage where it will be located. I have another one bought in 2023 to charge every night.
I've mount all the components using the guide, but when box starts :
- the relay test is okay,
- the LED is blinking on yellow,
- but the screen keeps just light on with no text.
After this first start, one board seems to have a missing component. I've double checked all the parcels and bags, no component.
Any idea ?